1.We are a marble mosaic tiles factory locates in Xiamen,china that receiving orders from all the world. Enclosed here with pictures of our factory and container loading.
2.Our Minimum Order Quantity(MOQ) is 1 pallet, that is 360 sheets or 360 Square Feet.Enclosed here with a picture of wooden crate for package.
3.Our general means of transportation is full container load transportation (FCL)and less than container Load transportation(LCL). Generally, a container can load 24 pallets, that is 10000 SQF. Freight from Xiamen to Western America ranging from 1000-1500USD, but 2000-2500USD from Xiamen to Eastern America. Door to Door is available for special customers.
Enclosed here with pictures of shipping containers.
4.We will quote you the price within 24 hours once you select your favorite stone and contact our sales via mobile phone or email through our website. Free samples can be offered to our old customers and on the basis of the newly customers agree to shoulder the courier costs, samples can be supplied freely.
5.We will estimate the delivery time after customers accepted and agreed the quotation and inform us of quantity. Then our sales will send a copy of Proforma Invoice(PI) for our customer to make a confirmation. We will delivery goods on time upon receiving deposit from our customer.
6.AS for the terms of payment, usually, we accept T/T (Telegraphic transfer ) and L/C (Letter of Credit). For special customers, further discussion about the payment terms can be made.
7.With respect to the return of goods, our sales person in North America will contact our customers the first time after they received and found problems related to goods or packaging. If it is our problem, we will make the goods returned as well as make compensation quickly.